Finding Echoes
The World Economic Forum lists ‘Emotional Intelligence’ as one of the top 10 skills you need to thrive in the Fourth Industrial Revolution. Empathy is an integral part of emotional intelligence. The Merriam Webster dictionary defines empathy as: “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner; also: the capacity for this…” So maybe you are sold on the idea of empathy but […]